If you would like to be considered as a speaker for 2012, please contact Phill Hirons, Event Director at exchangeteam@iqpc.com or +44 (0)20 7368 9300.
Philippa Snare Chief Marketing Officer Microsoft UK
Anne Grim Managing Director, Head of Global Client Experience Barclays Wealth
Meltem Uysaler Senior Vice President, Customer ExperienceCiti
Chris Aubrey Vice President, Global Retail Marketing Adidas
Gary Fox Global Customer Experience DirectorDell
Andy Mends Customer Service Director Europe and Global DMTR Elizabeth Arden
Douglas Medrisch Head of MarketingE.ON Espana
Ben Kay Head of Digital Strategy & AdoptionEverything Everywhere
Arne Van De Wijdeven Director of Customer Advocacy and NPSPhilips
Patricia John Customer Experience DirectorEuropcar
Kay Fisher Head of InsightHealthUnlocked
Harley Manning Vice President Research Director serving Customer Experience
Thomas Brown Head of Insights the Chartered Institute of Marketing
Mike Ashton Managing DirectorABCG Training and Consulting
Carl Lyon Founder and Principal The QoE
Prelini Udayan-Chiechi Director, EMEA Marketing Lithium Technologies
Claire Sporton VP Customer Experience Management Confirmit
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