Who will you meet?

To ensure Exchange offers the highest degree of relevancy, only Director level executives are invited to attend. This exclusive format allows delegates to connect with those peers whose insights they respect the most – through exceptional networking, business meetings and strategic information-sharing sessions.

The primary job functions of attending delegates include:

  • Chief Customer Officer
  • Chief Marketing Officer
  • Global Head / VP / Director of:
    • Customer Experience
    • Customer Strategy
    • Marketing
    • Consumer / Customer Insights
    • Customer Operations
    • Customer Loyalty eCommerce
    • eCommerce

Representation from the following key industries includes:

  • Telecommunications
  • Financial Services
  • Retail
  • Travel
  • Hospitality
  • IT
  • Manufacturing
  • Customer Services
  • Media